Shipping policy


Contact us at sevice@bluewhalee.com


Shipping & Delivery Policy


Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")


1. Delivery charges

a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.


2. Delivery time


1-3 working days for shipments , 8-14 arrive your door.

Though we endeavour to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.


3. Damaged / Defective goods


If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.